Voice 1:

• Select your language form English, Afrikaans, Sesotho or isiZulu.

Voice 2:

• Select 2 to proceed to enter your card number.

Voice 3:

• Please enter your 16 digit card number. Please do not enter spaces between digits.

Voice 4:

• If South African provides South African ID Number or if non South African provides first four digits after the alpha letters of your foreign Passport number.

Voice 5:

• Please enter your 4-digit pin

• Please select a 4-digit PIN between 1 & 9

• No consecutive numbers or date of birth: example 1234

• Please do not use your date of birth.

• Please confirm your PIN by entering it again.

Voice 6:

• Your PIN was successfully selected. You may use your card as soon as a deposit is made onto it.

Activation via SMS:

• SMS activate and the last 4 digits of your card to 31571 and go through the activation procedure.

If you have any trouble activating your card, please phone 086 111 3673.

Now that my card is activated: How do I deposit money into my DAd card?

The card funding process works slightly differently than that of traditional banks. Direct Advantage will control the DAd pool bank account, which will effectively fund your DAd card (This process may take up to 48 hours). You will need to put your DAd member number or your DAd card number as a reference on you deposit slip.*Please note that this is of high importance. Direct Advantage will then load the funds onto your DAd card for you. This process is very secure as our sponsoring bank is heavily regulated as part of the Financial Services Authorities Regulation Acts.

Deposits, EFT or Cheque deposits:

Reference: Your DAd number

*Did you include your DAd number as reference?

Fee Structure:

• Once off Card Fee: R30.00
• Monthly Account Fee: R35.00
• Transaction Decline/Return: R1.70
• ATM Domestic Withdrawals: R4.50 + R0.75 or portion thereof.
• ATM Balance Enquiry: R3.50
• Point of Sale Domestic: R2.65
• Point of Sale Enquiry: R3.50
• Point of Sale Decline: R3.00
• Transfer to current of savings account: R3.00
• EFT Bill Payments: R 3.00
• SMS Balance: R 1.50
• IVR Pin Change the first time is free, thereafter: R2.20
• Replacement Card Fee: R50.00

Internet Banking

• R5.00 Per Month
• Register on www.payport.co.za  

Statements:

• Statements can be posted to the card holder at a cost of R 8.42
• Alternatively and at no cost you can pull down your own statements from the internet banking site www.payport.co.za

Transfer and Withdrawal Limits

• You may withdraw R1000 per withdrawal and R2000 per day via the ATM.
• You cannot have a negative balance.
• The EFT transfer limit is set at R 20 000 per day.

Questions and Answers:

Q – Why is the deposits paid into the FNB account and not the sponsoring bank?

A – Because our sponsoring bank is a commercial bank and they specialise in banking solutions for businesses and corporate customers and their branches are not as readily available as FNB branches it is more cost effective to deposit money into the Trust Account.

Q – How does my money get onto my card?

A - Every time you deposit money into your DAd Card, by depositing the money into the Trust Account with your DAd number as reference, it gets transferred to our sponsoring banks Trust Account and from there it is loaded onto your DAd Card.